Shipping Policy

Items ordered through BenniesWestern.com are shipped UPS or USPS. A street address is required for delivery.

Merchandise will be delivered standard ground, which takes 7-10 business days. You may request express delivery which takes 2-3 business days for an additional charge. Processing time for in stock items is approximately 2 business days. Delivery time does not include processing time.

At this time Bennie's only ships in the continental US.
Additional charges will be applied to shipments to Alaska and Hawaii.

The following charges apply to your order.

ORDER AMOUNT              REGULAR                    EXPRESS

Up to $24.99                $4.95                     $16.95
$25.00-$99.99               $7.95                     $18.95
$100.00-$149.99             $9.95                     $20.95
$150.00 and up              FREE                      $25.00

Any item backordered and shipped separately will be sent postage free; only original shipment will be charged freight.

Return Policy

We hope you will be satisfied with your Bennie's purchase.
However, should you decide the merchandise is not satisfactory, Bennie's return policy is stated below.

The merchandise can mailed or returned to the store.
Please leave all tags attached. Also please note that if you choose to mail the merchandise back, you will be responsible for the postage. No refunds are given on shipping and handling charges.
Note: personalized items cannot be returned.

RETURN POLICY:

Bennie's will issue a refund in the form and amount of the original tender paid [including sales tax] or Bennie's will issue a Merchandise Credit at the customer's choice when each of the following conditions has been met:

1. The merchandise must be returned within thirty[30] days of the purchase; and

2. The merchandise must be in its original condition, unused condition unless there is a manufacturer's defect; and

3. The merchandise must be accompanied by the original Bennie's receipt ..

4. Merchandise returned because of a defect will be refunded [price plus tax plus return shipping] or a replacement will be sent postage free.

5. Defective merchandise will be refunded only after inspection by us. Failure of merchandise due to ABUSE or if WORN OUT will not be REFUNDABLE.